Abend-AID is Compuware's mainframe application failure resolution solution. When an application fails, developers must manually cross-reference pages of recorded application memory information with pages of application code to understand why the failure occurred. Fault Management with Abend-AID reduces this tedious and time-consuming task, enabling development personnel to tackle higher-priority work assignments.
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It enables organizations to bring Lync unified communications to their contact centers, and to extend the power of contact center applications to the rest of the enterprise.