Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. With about 1100 customers in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 50+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. 'Altitude uCI' (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.
310-225 East Beaver Creek Rd, Richmond Hill, ONL4B 3P4
It enables organizations to bring Lync unified communications to their contact centers, and to extend the power of contact center applications to the rest of the enterprise.
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Avanti recognizes that each Print shop is unique. In order to address each company's diverse needs, we have developed a fully integrated modular solution that can be specifically tailored to your company's workflow. Where other print MIS solutions force you to conform to the software, we remain focused on our client's requirements and offer the flexibility to adjust to your business process. As a result, we are solidly positioned to meet all your needs, both present and future. It is this attention to detail that has earned Avanti a reputation in the industry of being able to continually exceed customer expectations.
At the core of our success is the recognition that every retail organization is unique. Our Merchant Connect suite of products guarantee seamless, reliable results, regardless of existing POS system or payment processing provider. Designed for today and tomorrow, they are easily adaptable to changes in banking and value added services.