Nytric is an end-to-end research and development partner with the experience in both the technology and business sides of your industry. With the formation of Nytric, the Directors set about deciding how to build a consulting company that was very different from other consulting firms. The Directors had all, at some time, been involved with consulting firms that charged by the hour, held no stake in the project, and passed all project costs – and problems – right back to the client.
At Upstream Works, we believe that the most efficient way of providing customer care is by providing service that resolves the customer's concern on the first contact. Our web based smart agent desktop provides a role tailored agent desktop that's 100% compatible with Cisco Finesse. It provides a true omnichannel view of every interaction, delivered in real time to your agents to improve customer service. It will simplify your agents' cluttered desktop and simplify your IT departments life.
Flagship Software Ltd. can provide complete business solutions, including software integration, implementation, documentation, training and topical education. On-site network and systems training is one of Flagship Software Ltd.'s areas of expertise, assisting clients in dealing with their own systems more effectively.