BMC helps leading companies around the world put technology at the forefront of meaningful business change, improving the delivery and consumption of digital services. BMC delivers innovative IT management solutions that have enabled more than 20,000 customers to leverage complex technology into extraordinary business performance - increasing their agility and exceeding their expectations. BMC is committed to customer success. We serve tens of thousands of IT organizations around the world, from small and mid-market businesses to the Global 100.
Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. With about 1100 customers in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 50+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. 'Altitude uCI' (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.