Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. With about 1100 customers in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 50+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. 'Altitude uCI' (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.
Milano develops software for Booking and Reservation systems as well as Retail stores (Point of Sale software). In addition, Milano also provide value added services such as Offsite Backup, Email marketing, Email distribution, Credit card and Debit card processing, Hotel and Accounting integration services to its customers. Milano is very active in the business community and sponsors the Contessa Business awards, North American Hairdressers Association (NAHA) awards. Milano solely owns the Intellectual property (IP) of its software products.