310-225 East Beaver Creek Rd, Richmond Hill, ONL4B 3P4
It enables organizations to bring Lync unified communications to their contact centers, and to extend the power of contact center applications to the rest of the enterprise.
Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. With about 1100 customers in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 50+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. 'Altitude uCI' (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.
We are specialized in providing robust IT solution at Educe Solutions. Our highly qualified and certified staffs over more than 20 years of combined experience can work together with small size to large scale organization to achieve company's growth by providing effective solution using latest technology in time and to budget.We have provided solutions for various organizations such as Healthcare, Tourism, Education, Textile, Diagnostics & Medical Laboratory and other IT industries all over the world. Some of our customized applications are Multi-tenant Centralized Payment System, Integrated Resource Planning, Airline Booking Engine & Fare Management System, B2B & B2C cross platform service for Airline Industries, Online E-Commerce and Management Reporting, Mobile Web Solutions, Customized ERP including Manufacturing, Sales and Analysis, Sales and Distribution, Financial Accounting, Inventory modules.
Microtrends Computing Services Inc. is a privately held Ontario Corporation incorporated in 1988. It originally began its business by offering consulting services for implementation of new technologies to small and medium scale insurance brokerages that were seeking various micro automation solutions.