Abend-AID is Compuware's mainframe application failure resolution solution. When an application fails, developers must manually cross-reference pages of recorded application memory information with pages of application code to understand why the failure occurred. Fault Management with Abend-AID reduces this tedious and time-consuming task, enabling development personnel to tackle higher-priority work assignments.
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It enables organizations to bring Lync unified communications to their contact centers, and to extend the power of contact center applications to the rest of the enterprise.
ConceptWave new market offers and provide superior customer experience has never been stronger. With an enhanced, industry-leading OSS/BSS portfolio that can uniquely be driven by a single enterprise catalog, we remain committed to helping service providers address competitive requirements and simplify the management of customers, products, and orders, for any product, on any network, in any market, using any channel.