At Upstream Works, we believe that the most efficient way of providing customer care is by providing service that resolves the customer's concern on the first contact. Our web based smart agent desktop provides a role tailored agent desktop that's 100% compatible with Cisco Finesse. It provides a true omnichannel view of every interaction, delivered in real time to your agents to improve customer service. It will simplify your agents' cluttered desktop and simplify your IT departments life.
Data Micro Inc. is a trusted and reputable provider of hardware, software, and computer servicing for a long time. As an extension of our roots as a family business, our team of dedicated employees is committed to ensuring total satisfaction to our customers. We put pride in our unique combination of knowledge, skill, and quality to provide our clients with an unparalleled service experience. Please contact us for any of your computing needs.