At Upstream Works, we believe that the most efficient way of providing customer care is by providing service that resolves the customer's concern on the first contact. Our web based smart agent desktop provides a role tailored agent desktop that's 100% compatible with Cisco Finesse. It provides a true omnichannel view of every interaction, delivered in real time to your agents to improve customer service. It will simplify your agents' cluttered desktop and simplify your IT departments life.
The WaudWare. WaudWare is a software development company specializing in business software. As technology has taken great strides in recent years, WaudWare has remained committed to staying up to date with applications and methodologies. We also create customized business software that is specially designed to meet individual customer needs. We develop software for traditional P.C. networks, the Internet, Intranet, hand-held devices, and touch screens.
In the late 1990's vehicle vision systems and rear view backup camera systems were sold almost exclusively for waste management trucks and recreational vehicles. System costs were prohibitive and were a major impediment to widespread deployment.We developed a modular rearview camera system that offered simple installation, excellent operational performance, all at a competitive price. Lower up front costs provided the economic justification for deploying these systems, and the rest is history.