Keal has invested in information technology with a focus toward providing its clients with modern, proven and efficient brokerage solutions. With its seasoned team and solid expertise based on in-depth knowledge of the Insurance brokerage industry, Keal develops for the Canadian market numerous management tools, in both English and French, to optimize your financial performance, maximize time savings, and exceed your expectations.
At Upstream Works, we believe that the most efficient way of providing customer care is by providing service that resolves the customer's concern on the first contact. Our web based smart agent desktop provides a role tailored agent desktop that's 100% compatible with Cisco Finesse. It provides a true omnichannel view of every interaction, delivered in real time to your agents to improve customer service. It will simplify your agents' cluttered desktop and simplify your IT departments life.