APTO Connect is a full-service contact centre and telephone answering service company. Calls are answered promptly, efficiently and accurately. Whether you require reception services during regular business hours or after hours, we can handle all your requests. We offer 24/7 coverage and quick-time response. We offer cost-effective solutions that are positive for your bottom line. Visit our website for more information.
Established in 1990, Accu-Tel began as a small answering service, serving businesses and professionals within the greater Toronto area. Since then we have grown into a full line call centre providing product and information services to the North American market.Our rapid growth has been fueled by our commitment to excellence and achieved by considering ourselves an extension of our client's businesses. We are constantly evolving to fulfill our customer's needs.Behind the scenes we have invested heavily in technology and training, keeping us in the forefront of the call centre industry. This enables us to provide our clients with a professional, seamless presence.Every client's account is customized to suit their needs and our customer service representatives are trained on each account for maximum results.
We are not followers. We are not a faceless, distant call centre with no personal connection to our clients.We are not an organization that aggressively advertises ourselves. We have grown to one of the largest Canadian-owned call centres by establishing long-lasting relationships and word-of-mouth referrals. Our success lies with our clients, and we never forget it.We were born in 1999 and have evolved into Canada's foremost sales-focused, PCI compliant call centre. We use the latest technology and pioneer new levels of quality assurance for our clients.We get proven results. How? Unlike our competitors, we are experts in sales-focused customer service specializing in inbound and outbound sales. That means that beyond serving the traditional customer needs, we actively promote and expand our clients' businesses. Think of our call centre as your company's profit centre.