Cmac-Computer-Software near Patterson ON (1913 Result(s))

Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. With about 1100 customers in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 50+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. 'Altitude uCI' (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.

viDesktop stands today as a preeminent provider of state-of-the-art talent management software and competency-based content to professional services firms worldwide. Our integrated solutions span recruitment through retirement, with an emphasis on adaptability and process efficiency. viDesktop maintains exceptional client retention, and consistently scores top marks on client satisfaction surveys. Our full range of products and services are designed to enrich firm culture, foster collective engagement in career growth and development, and boost productivity.

At Upstream Works, we believe that the most efficient way of providing customer care is by providing service that resolves the customer's concern on the first contact. Our web based smart agent desktop provides a role tailored agent desktop that's 100% compatible with Cisco Finesse. It provides a true omnichannel view of every interaction, delivered in real time to your agents to improve customer service. It will simplify your agents' cluttered desktop and simplify your IT departments life.

Feature Creep provides expert advice for companies whose software services facilitate the creation, distribution, organization, communication and engagement of end-users. Our expertise is in interoperable, platform-independent software that sets the standard for performance of software served over the Internet. We understand users and we understand each market so that we can better advise on how your company can build strategic competitive advantage over rivals through differentiation.

Our work is known for an artisan attention to detail, sophisticated technology, a human-centric approach to interface design, and lasting relationships with clients. With professional backgrounds in interactive technologies going back to the early 90s, principals Adam Putter and Janis Mussat, together with development lead Grace Sainsbury, are most at home in those places where art and science intersect, and most happy when that experience is shared.