Markham, a municipality of more than 310,000 residents centrally located in the Greater Toronto area, is Canada's most diverse community and home to many of Canada's leading life science and technology businesses. Recipient of a 2010 Canada Award for Excellence – Silver for outstanding achievements in quality, customer service, and a healthy workplace, Markham is renowned for its rich heritage, vibrant neighbourhoods and leadership on the environment and urban design.
The Library has over 66,000 active users with on average 20,000 people per week coming to the libraries, using services, resources and programs. It serves the population of approximately 165,000 Richmond Hill residents through its four branches: Central Library, Oak Ridges Moraine Library, Richmond Green Library and Richvale Library.The Library's mission is to provide a progressive user-oriented library service which responds to and anticipates the educational, leisure and other information needs within the community.