At Upstream Works, we believe that the most efficient way of providing customer care is by providing service that resolves the customer's concern on the first contact. Our web based smart agent desktop provides a role tailored agent desktop that's 100% compatible with Cisco Finesse. It provides a true omnichannel view of every interaction, delivered in real time to your agents to improve customer service. It will simplify your agents' cluttered desktop and simplify your IT departments life.
DevDec is an app development company located in Mississauga, Ontario. We are an experienced and enthusiastic team of developers, designers and artists. We take our reputation and our relationships with clients seriously, therefore will go to exceptional lengths to provide customized solutions.