At Upstream Works, we believe that the most efficient way of providing customer care is by providing service that resolves the customer's concern on the first contact. Our web based smart agent desktop provides a role tailored agent desktop that's 100% compatible with Cisco Finesse. It provides a true omnichannel view of every interaction, delivered in real time to your agents to improve customer service. It will simplify your agents' cluttered desktop and simplify your IT departments life.
With over 15 years of Sage partnership experience, Progressive Software Solutions specializes in a service-oriented approach to integrating accounting and business management systems with information technology - creating lasting benefits by automating our customers' business processes.?With customers across North America, we have helped small- and medium-sized companies run their businesses more effectively.
We are Product & Cloud Engineering Experts From Start-Ups to Fortune 500 Companies We are the digital engineering and digital transformation partner of some of the most recognized brands in the world. We are located in Vaughan Ontario and service all of Canada and the United States. We specialize in: Azure cloud migration services, Azure engineering services, digital product engineering services, technology and strategy consulting, custom software development outsourcing, managed application support services, I.T. outsourcing, quality assurance, and business modernization integrations. Let us help you with your startup or existing business to grow and become more efficient.
viDesktop stands today as a preeminent provider of state-of-the-art talent management software and competency-based content to professional services firms worldwide. Our integrated solutions span recruitment through retirement, with an emphasis on adaptability and process efficiency. viDesktop maintains exceptional client retention, and consistently scores top marks on client satisfaction surveys. Our full range of products and services are designed to enrich firm culture, foster collective engagement in career growth and development, and boost productivity.