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Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. With about 1100 customers in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 50+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. 'Altitude uCI' (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.
For over 35 years, DYAD has delivered professional software services to private and public sector clients in Canada and The United States. Our business is based on getting and maintaining long-term client relationships and on a sustained effort to keep current with the best and most productive software development tools in the industry.DYAD provides businesses with a partnership approach to systems developments. Your requirements and our approach to them ensure every opportunity to assess, re-assess and confirm the effectiveness of our software solutions.