Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. With about 1100 customers in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 50+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. 'Altitude uCI' (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.
BMC helps leading companies around the world put technology at the forefront of meaningful business change, improving the delivery and consumption of digital services. BMC delivers innovative IT management solutions that have enabled more than 20,000 customers to leverage complex technology into extraordinary business performance - increasing their agility and exceeding their expectations. BMC is committed to customer success. We serve tens of thousands of IT organizations around the world, from small and mid-market businesses to the Global 100.
ConceptWave new market offers and provide superior customer experience has never been stronger. With an enhanced, industry-leading OSS/BSS portfolio that can uniquely be driven by a single enterprise catalog, we remain committed to helping service providers address competitive requirements and simplify the management of customers, products, and orders, for any product, on any network, in any market, using any channel.
MediSolution, a wholly-owned subsidiary of Harris Computer Systems, is a leading information technology company, providing ERP software, solutions and services to healthcare and service sector customers across North America. Almost 300 healthcare, public and service sector organizations rely on MediSolution's systems to maximize their operational efficiencies, lower their costs and improve the delivery of services. MediSolution is a subsidiary of Harris Computer Systems. Harris seeks to provide turnkey software solutions to all levels of local government, utilities, water and electricity as well as schools and healthcare organizations across North America.