Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. With about 1100 customers in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 50+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. 'Altitude uCI' (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.
Our work is known for an artisan attention to detail, sophisticated technology, a human-centric approach to interface design, and lasting relationships with clients. With professional backgrounds in interactive technologies going back to the early 90s, principals Adam Putter and Janis Mussat, together with development lead Grace Sainsbury, are most at home in those places where art and science intersect, and most happy when that experience is shared.