At Upstream Works, we believe that the most efficient way of providing customer care is by providing service that resolves the customer's concern on the first contact. Our web based smart agent desktop provides a role tailored agent desktop that's 100% compatible with Cisco Finesse. It provides a true omnichannel view of every interaction, delivered in real time to your agents to improve customer service. It will simplify your agents' cluttered desktop and simplify your IT departments life.
Haya Solutions Inc. is a trusted Oracle NetSuite, Zoho, Shopify, AWS, Google, RingCentral, and Celigo Partner serving businesses in Mississauga, Toronto, Ontario, Canada, and the USA. As a leading software development firm, we specialize in web and mobile application development, ERP consulting, CRM consulting, and eCommerce solutions.
Our expertise includes NetSuite implementation, integration, and support, as well as Zoho implementation, integration, and support. We also provide management consulting, business training, and coaching to help companies optimize operations. Since our incorporation in 2014, we have helped hundreds of businesses in wholesale, retail, eCommerce, and various industries streamline processes and drive growth.