Dear Colleague,It just amazes me how unreliable and arrogant some computer technicians are.When you call them for help, you end up talking to their voice mail. Then when you finally get them on the phone, they make you wait hours even days before they can actually come out to see you. Even at that, a lot of them are late, never really explain what they are doing, and as a final insult, bill you for work that you are not satisfied with!Enough Is Enough!I think it's about time someone finally got it right. That's why we decided to start a one company revolution and commit ourselves to delivering fast, affordable computer network support from technicians who really know what they are doing.Although I don't think this is an amazing concept, it still surprises me how many companies don't get it right.
In January 1989, two brothers created a new IT firm. Alex was a first year engineering student at the University of Waterloo and Kyu was just a couple of years out of the University of Toronto. The company used the name 'QUEUE' and from modest beginnings in a small shared office, one computer, $10,000 in seed capital and zero clients, the company has steadily blossomed and has been recognized as one of the fastest growing companies in Canada by Profit magazine.Today, QUEUE IT Professionals has a passionate, skilled and inspired team of over 40 employees and a track-record of excellence, as recognized by the Markham Board of Trade and Canadian Business magazine. QUEUE IT Professionals is a unique IT firm because we focus on providing extraordinary service experiences for our clients, not just technology. This has enabled us to establish lasting and mutually beneficial relationships with our clients that represent a diverse array of industries, including financial services, banking, insurance, professional services, education, pharmaceuticals and manufacturing
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