Myself, my husband and our 3 kids went to a competitors bank branch in Airdrie with money in hand to open up savings accounts for each of my kids. Unfortunately, we were told that without an appointment, they couldn't help us out or open new account for us. We left, disappointed, and decided to drop by the Royal Bank branch on main street in Airdrie to see if they could fit us in. While they were extremely busy with many customers in line, a wonderful account manager came and helped us, fit us in right away, and spent an hour with us opening accounts for my kids. She even made the experience fun for them! I was totally impressed. We are transferring all our accounts to this branch. Can't speak highly enough of them.Read more
To help keep our customers and colleagues safe, we have implemented physical distancing guidelines in our branches. We are limiting the number of customers in the branch and your wait time may be longer than normal.
Our first hour of operation is dedicated to serve seniors and other vulnerable populations with urgent in-person banking needs. In Quebec, we are serving these customers during regular branch hours with enhanced support for physical distancing.
We ask that you only visit the branch for matters that require in-person assistance. Please do not visit if you are experiencing symptoms of COVID-19 or have been advised to self-isolate due to exposure to COVID-19 or travel.
If you require in-person assistance for borrowing, investing or other financial advice, please book an appointment online, and we would be pleased to serve you.
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From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.