Don was a founding Partner with Productivity Partners Inc. specializing in call center operation assessments , knowledge transfers , and performance enhancement programs.Prior to that , Don spent 15 years with Bell Canada as a Sr. Call Center Consultant.He is recognized as one of the leading call center consultants in Canada.He is an expert in the implementation of performance measurement and quality improvement systems for both large and small companies.With over 20 years of industry experience , Don has consistently helped his clients to design and implement customized programs to quickly facilitate change , positively effecting their bottom line.
TCES continues to provide placement services to employers in a variety of industries throughout its 33-year history. TCES placement services and geographic coverage has grown steadily over the years to match the needs of our clients. Our ability to meet client needs in many areas from Medical, Health care, Administrative Office Work, Accounting, Education, Information Technology, Engineering, Light Assembly, Manufacturing and Retail/Sales are reflective of the diversity, flexibility and responsiveness to current labour market adjustments.
Reduce barriers to finding and maintaining employment for motivated jobseekers through skills training, job development and employment supports.Creating community partnershipsEmpowering clients to identify their skills and interests Developing connections with employer Respecting clients' unique situations Delivering high quality services Being as flexible as possible in meeting clients' needs