Returned Authorization Number (RAN) provided by NOVAKON. It is the customer's responsibility to prepay the shipping charges for any returned products to NOVAKON. Shipment(s) for replacement parts is free to the customer. The product replacement shipping method is at NOVAKON's discretion. All general deliveries will be by Canada Post for our domestic and our international customers. If overnight or express delivery is requested, additional fees will apply and will be paid by customer.
hard drives (HOT-SWAPPABLE, SCSI, IDE, SATA ...etc) ¼', Travan, 4mm, 8mm, DLT, SDLT, LTO, AIT, and many other libraries, loaders, autoloaders...etc, Repairs of all tape drives and hard drives upon receipt within 12 to 48 hours for a minimal cost, A competitive quote on your lost data recovery within 24 to 48 hours after the receipt of the defective item, Inventory storage space for your defective units until authorized for repair, Blind drop shipments