The business software industry is at a crossroads. For too long, business software vendors have failed to meet the needs of mid-size companies that are increasingly frustrated with the high cost and complexity of traditional enterprise applications that were designed for multi-billion dollar corporations. By integrating the rich functionality of Infor's applications with Microsoft's intuitive technologies, we will be able to provide mid-size businesses with fast and affordable solutions that meet their functionality needs and are easy to use. This combination of power and simplicity is the direction our industry is headed.'
AspenTech is a global leader in asset management software, specializing in enterprise asset performance management, digital transformation, and sustainability solutions for industries such as chemicals, energy, and pharmaceuticals.
At Upstream Works, we believe that the most efficient way of providing customer care is by providing service that resolves the customer's concern on the first contact. Our web based smart agent desktop provides a role tailored agent desktop that's 100% compatible with Cisco Finesse. It provides a true omnichannel view of every interaction, delivered in real time to your agents to improve customer service. It will simplify your agents' cluttered desktop and simplify your IT departments life.