Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. With about 1100 customers in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 50+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. 'Altitude uCI' (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.
SoftServe, we work cooperatively with each client, recognizing that our client's competitive advantage is often due to their distinctive business methods. Our approach is to draw on our experience, our client's successful processes and best practices, to tailor elegant, high quality, low risk solutions to suit individual goals, budget, culture and management practices. SoftServe has assisted clients of all sizes with unique corporate structures in local, national and global markets, in virtually all segments of the commercial real estate industry. This diverse group has included owner/operators of office, retail, industrial and theatre space.
Image Process Design, Inc. (IPD) has addressed the Insurance industry's need for business process optimization with pre-packaged application software and related services. The solution is designed to address the major business areas within Health, Life, Disability and Property & Casualty (P&C) Insurance companies.