We are not followers. We are not a faceless, distant call centre with no personal connection to our clients.We are not an organization that aggressively advertises ourselves. We have grown to one of the largest Canadian-owned call centres by establishing long-lasting relationships and word-of-mouth referrals. Our success lies with our clients, and we never forget it.We were born in 1999 and have evolved into Canada's foremost sales-focused, PCI compliant call centre. We use the latest technology and pioneer new levels of quality assurance for our clients.We get proven results. How? Unlike our competitors, we are experts in sales-focused customer service specializing in inbound and outbound sales. That means that beyond serving the traditional customer needs, we actively promote and expand our clients' businesses. Think of our call centre as your company's profit centre.
Infolink Communications Ltd, (dba VoiceLogic.com) has been a pioneer in the area of new marketing technologies, providing highly effective Call Center services for the purposes of generating sales, business leads, and event attendance. We offer a host of innovative messaging solutions. Infolink was thefirst to bring to market ringless voicemail broadcasting with the approval of the CRTC, in October 2004.
Our technology and service delivery is designed to make it easy for you to support your people and processes in creating a superior experience for your customers, and to demonstrate the value of the contact center to all of your stakeholders. How we provide our solution to you is aligned with your goals.
AnswerPlus is a multiple award winning, 24/7, inbound call centre. Our multilingual Virtual Receptionists are customer service experts who are specifically hired for their desire to help and make a difference to your callers. With call centres in Toronto, Hamilton & Montreal, our service design team becomes fully versed in your needs to create a fully customized account specific to your desires. Always ready to take the call, we have everything you need to help create success in your business.