All we do is customer experience and call center consulting: strategic and tactical. Our call center and customer experience consultants have helped management in hundreds of call centers and organizations achieve – and exceed – their business goals. And now we stand ready to help your call center management team achieve their goals!We listen to you. We really get to know your business and your unique challenges and obstacles. We do not believe in a cookie cutter approach where one size is supposed to fit all. We do not sell the 'pyramid' the senior call center consultants you meet with are the ones who will work on your project. All of our call center consultants have 20+ years of experience and we do not employ a small army of twenty-somethings fresh out of school. Experience and exposure to thousands of call centers across virtually every vertical allows us to rely on expertise and knowledge and not just a template or pale imitation of what worked somewhere else.
Call Center Products is USA and Canada's favourite headset store! we're known as 'The Headset Doctors' with more than 70 years of combined expertise. We are headset experts offering wireless and wired headset solutions from Plantronics, Jabra (aka GN Netcom), Sennheiser, VXI Corporation and Armor Headsets. Our online store, www.headset.ca, offers the largest headset selection with over 100 different wired or wireless headset models to choose from!With more than 18 years worth of headsets sales & service experience, we guarantee that you will receive the best headset advice. Our staff is extremely knowledgeable and over 750,000 satisfied clients know that we serve beyond the call of duty. At Headset.ca (Call Center Products), we do business the old fashioned way. Why? Because we love to talk to our customers - a live person answers your calls and always follows up with your requests..