At Trixinc, we provide cutting-edge digital services designed to help businesses grow smarter, operate more efficiently, and connect better with their customers. From startups to well-established companies, we empower small and medium enterprises across the globe with scalable and tailored solutions.
LEX Reception is a legal reception service that gives lawyers more time. You have time for what matters most when LEX legal receptionists answer calls, schedule appointments and take payments 24/7. Our team also supports wildlife non-profits – giving more time to animals at risk of extinction. With our client's help, we donate 1% every month to protect endangered species.
All we do is customer experience and call center consulting: strategic and tactical. Our call center and customer experience consultants have helped management in hundreds of call centers and organizations achieve – and exceed – their business goals. And now we stand ready to help your call center management team achieve their goals!We listen to you. We really get to know your business and your unique challenges and obstacles. We do not believe in a cookie cutter approach where one size is supposed to fit all. We do not sell the 'pyramid' the senior call center consultants you meet with are the ones who will work on your project. All of our call center consultants have 20+ years of experience and we do not employ a small army of twenty-somethings fresh out of school. Experience and exposure to thousands of call centers across virtually every vertical allows us to rely on expertise and knowledge and not just a template or pale imitation of what worked somewhere else.
We are not followers. We are not a faceless, distant call centre with no personal connection to our clients.We are not an organization that aggressively advertises ourselves. We have grown to one of the largest Canadian-owned call centres by establishing long-lasting relationships and word-of-mouth referrals. Our success lies with our clients, and we never forget it.We were born in 1999 and have evolved into Canada's foremost sales-focused, PCI compliant call centre. We use the latest technology and pioneer new levels of quality assurance for our clients.We get proven results. How? Unlike our competitors, we are experts in sales-focused customer service specializing in inbound and outbound sales. That means that beyond serving the traditional customer needs, we actively promote and expand our clients' businesses. Think of our call centre as your company's profit centre.