All we do is customer experience and call center consulting: strategic and tactical. Our call center and customer experience consultants have helped management in hundreds of call centers and organizations achieve – and exceed – their business goals. And now we stand ready to help your call center management team achieve their goals!We listen to you. We really get to know your business and your unique challenges and obstacles. We do not believe in a cookie cutter approach where one size is supposed to fit all. We do not sell the 'pyramid' the senior call center consultants you meet with are the ones who will work on your project. All of our call center consultants have 20+ years of experience and we do not employ a small army of twenty-somethings fresh out of school. Experience and exposure to thousands of call centers across virtually every vertical allows us to rely on expertise and knowledge and not just a template or pale imitation of what worked somewhere else.
We are not followers. We are not a faceless, distant call centre with no personal connection to our clients.We are not an organization that aggressively advertises ourselves. We have grown to one of the largest Canadian-owned call centres by establishing long-lasting relationships and word-of-mouth referrals. Our success lies with our clients, and we never forget it.We were born in 1999 and have evolved into Canada's foremost sales-focused, PCI compliant call centre. We use the latest technology and pioneer new levels of quality assurance for our clients.We get proven results. How? Unlike our competitors, we are experts in sales-focused customer service specializing in inbound and outbound sales. That means that beyond serving the traditional customer needs, we actively promote and expand our clients' businesses. Think of our call centre as your company's profit centre.
Suite 200 2501 Steeles Ave W, North York, ONM3J 2P1
We believe in continuing to be the best at what we do, our growth has been due to our steadfast dedication to our core competence and proud reputation as industry-leading nonprofit fundraising professionals through long-term partnerships with some of Canada's largest and most reputable charitable organizations. These clients continue to rely on Miratel's expertise to support their key fundraising initiatives and on their behalf, Miratel has successfully completed more than 45 million donor interactions representing over $1.5 billion in gross fundraising revenue.
International Call Centre Management is our specialty. Years of experience in projects with use of in/outbound our call centers world wide, gives us the confidence, that we can satisfy our clients with variety of customizes services. Our services include short- and long- term outbound sales, fundraising, lead generation, preliminary target market analysis, business and marketing strategies.Starford International Inc and its many team members are here to take you to the next level: increase your sales, generate customized leads, and to help with all your marketing and business needs.Professionalism is number one in our list of our business conduct ethics. We take pride in our client satisfaction. By engaging in business relation, we look forward to expansion of mutual networks and capital.