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As a Fido cellular phone ambassador, Ravi, one of the store's sales representatives, was very helpful, enthusiastic and thorough in his review in helping me renew my contract and upgrade to an IPhone 5s. He showed diligence and care in dealing with Fido reps on the phone as my representative, to ensure all my pre-negotiated inclusions were in my new contract prior to leaving the store.. I would highly recommend people to go see Ravi when considering a new Fido phone and/or contract.
Note: While I was in store however waiting for Ravi to finish helping me however, I observed that his fellow sales associate did not once acknowledge customers entering the store! He just sat there staring at his computer. I would encourage the owners of this franchise to consider Mystery shoppers to ensure all customers equally receive the same level of customer service from this store.
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Yasmin at the Guildford location exceeded her expectations with her customer service over the Holideals season.
She recommended pricing, compared modules, explained the differences between the phone plans, and guided me through a positive experience.
Thanks so much Yasmin! ;)
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Bell is Canada's largest communications company, providing consumers with solutions to all their communications needs, including telephone services, wireless communications, high-speed Internet, digital television and voice over IP. Bell also offers integrated information and communications technology (ICT) services to businesses and governments, and is the Virtual Chief Information Officer (VCIO) to small and medium businesses (SMBs).
10153 King George Blvd,Central City - Unit 514, Surrey, BC V3T 2W1
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At Wirelesswave, we're passionate about wireless. With our multi-carrier offering of the latest devices, plans, and accessories, our mobile experts are ready to offer you unbiased advice.
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