At Upstream Works, we believe that the most efficient way of providing customer care is by providing service that resolves the customer's concern on the first contact. Our web based smart agent desktop provides a role tailored agent desktop that's 100% compatible with Cisco Finesse. It provides a true omnichannel view of every interaction, delivered in real time to your agents to improve customer service. It will simplify your agents' cluttered desktop and simplify your IT departments life.
VilroTech is a leading company focused on delivering cutting edge solutions to established corporations, businesses, & new startups. We place an emphasis on integrating, developing & delivering robust websites, iOS & Android applications, custom software development, and more; we prioritize YOUR success in this constantly evolving & growing digital world. We believe that every project is an important milestone on our journey to becoming Canada’s most trusted Tech company, so contact us today!