At Upstream Works, we believe that the most efficient way of providing customer care is by providing service that resolves the customer's concern on the first contact. Our web based smart agent desktop provides a role tailored agent desktop that's 100% compatible with Cisco Finesse. It provides a true omnichannel view of every interaction, delivered in real time to your agents to improve customer service. It will simplify your agents' cluttered desktop and simplify your IT departments life.
iVortex Technology Solutions is a full-service web technology business based in Toronto. We have designed and developed business applications and tools to improve your company's marketing strategies, boost productions, better business management and organize your company infrastructure - all in order to keep you ahead of your competitors.
Custom data solutions...because your business is as unique as you are. Microsoft Access, SQL Server specialists for Windows and the Web. Making technology work for you!