Our Management learn has 14 Years of experience as an AuditorlSupervisor with LUAU Prior experience as a Senior Circulation Manager with a major Publishing House Circulation Solutions takes pride in our large professional and highly experienced work force who specialize in request circulation We operate a state-of-the-art online calling system that allows us to provide immediate results for our customers, is customizable to the needs of any project or publication, and incorporates built-in Q.C. features to ensure and improve the quality of your list Floor managers are strategically placed in each office so that the quality of each phonecall can be monitored on an ongoing basis New callers undergo a comprehensive training program and benefit from continued one-on-one support to ensure that the high standards that are associated with Circulation Solutions Inc. continue to be met
APTO Connect is a full-service contact centre and telephone answering service company. Calls are answered promptly, efficiently and accurately. Whether you require reception services during regular business hours or after hours, we can handle all your requests. We offer 24/7 coverage and quick-time response. We offer cost-effective solutions that are positive for your bottom line. Visit our website for more information.
All we do is customer experience and call center consulting: strategic and tactical. Our call center and customer experience consultants have helped management in hundreds of call centers and organizations achieve – and exceed – their business goals. And now we stand ready to help your call center management team achieve their goals!We listen to you. We really get to know your business and your unique challenges and obstacles. We do not believe in a cookie cutter approach where one size is supposed to fit all. We do not sell the 'pyramid' the senior call center consultants you meet with are the ones who will work on your project. All of our call center consultants have 20+ years of experience and we do not employ a small army of twenty-somethings fresh out of school. Experience and exposure to thousands of call centers across virtually every vertical allows us to rely on expertise and knowledge and not just a template or pale imitation of what worked somewhere else.