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Our summer tires were stolen out of one of their storage bins – my husband wasn't informed until AFTER he had waited in the service waiting room for over an hour. We live in downtown Ottawa so driving out there is a bit out of our way. They called us at 8AM the next day to say they found new tires for us, and then accommodated my husband right away when he drove out there for 11AM. The tires were installed, our winter tires stored, and they waived all of the fees, so it didn't cost us anything.
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A gem of a garage. Honest, reliable, efficient - and the best customer service!! Thanks. :)
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Excellent concessionnaire. Un accueil chaleureux, un personnel compétent. Merci à Ottawa Honda et merci James Savoie pour son professionnalisme.
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Extremely friendly service from front staff and knowledgeable salesman and service area. Everyone is kind and not pushy.
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Bob Legros has been our family mechanic for a long time, and I can't say enough good things about him. We rely on him for everything, from regular maintenance, to minor and major repairs, to having him inspect and advise on potential new cars, and more. He always has time for us, even when he's busy, and the turnaround is very fast. He's always been honest, and his rates are 100% fair and competitive. Also, he REALLY goes the extra mile to help out if you're in a jam. An absolute gem.
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