A Customer Relationship Management system helps you stay organized while you grow your business. Method:CRM makes it easy to track conversations with customers, so your staff will actually do it. You can assign follow-ups, track next steps, share calendars and lots more. When you're organized, you and your team can stay on top of what every customer needs.
Riva stands for Real-time Infrastructure Valuation Analysis. The software we develop provides a platform which supports long-range asset management planning and decision making, by bringing together your organization's data from various sources including spatial, work management and financial systems.
At Upstream Works, we believe that the most efficient way of providing customer care is by providing service that resolves the customer's concern on the first contact. Our web based smart agent desktop provides a role tailored agent desktop that's 100% compatible with Cisco Finesse. It provides a true omnichannel view of every interaction, delivered in real time to your agents to improve customer service. It will simplify your agents' cluttered desktop and simplify your IT departments life.