Managed Service and around-the-clock 24/7/365 support. Our hybrid IT solutions model gives you the best of both worlds. Managed IT Service Program allows you to focus on higher-level business functions, while delegating network maintenance and performance to IT professionals. Onsite Managed Service - Remote Managed Service.
With over a decade of providing IT services to businesses, we understand the challenges faced by small and medium businesses and how they impact IT. We also understand the challenges faced by IT support providers to deliver consistent service at the level of quality expected by these businesses. The fundamental problem: small and medium businesses need access to the latest IT services to support their growth without the costs that come with fulltime IT departments. IT support providers need to create service models that enable their clients to grow, while being responsive, professional, proactive, and cost effective. Not an easy task.
We solve this problem in two ways. The first is through education, consulting, and clearly managing our Client’s risks and expectations through an industry-leading Service Level Agreement (SLA).
The mission of Thor Tech Support is to provide technical computer support service to you (individuals) for a reasonable price in order to help you get the most out of your computer. Whether it is software or hardware, Thor Tech Support can tweak your computer for you so it works they way you want and need it to work.