Innovative solutions to boost your creative projects - It’s part of the reason why we work so well with startups, we have common ground. Most of our clients are startups, and we’ve bootstrapped our first two years as a result of over 90% of our new clients coming from referrals. We’re designed to create the best products and services without wasting your time or budget. With confidence and finesse, we invigorate and enable brands to burn brighter in a fast paced, crowded marketplace.
At Upstream Works, we believe that the most efficient way of providing customer care is by providing service that resolves the customer's concern on the first contact. Our web based smart agent desktop provides a role tailored agent desktop that's 100% compatible with Cisco Finesse. It provides a true omnichannel view of every interaction, delivered in real time to your agents to improve customer service. It will simplify your agents' cluttered desktop and simplify your IT departments life.
We specialize in transforming raw data into meaningful and useful information by leveraging our profound understanding of IT systems data and visualization. We provide clients with a choice of leading business intelligence tools: GoodData Splunk Tableau Software