All we do is customer experience and call center consulting: strategic and tactical. Our call center and customer experience consultants have helped management in hundreds of call centers and organizations achieve – and exceed – their business goals. And now we stand ready to help your call center management team achieve their goals!We listen to you. We really get to know your business and your unique challenges and obstacles. We do not believe in a cookie cutter approach where one size is supposed to fit all. We do not sell the 'pyramid' the senior call center consultants you meet with are the ones who will work on your project. All of our call center consultants have 20+ years of experience and we do not employ a small army of twenty-somethings fresh out of school. Experience and exposure to thousands of call centers across virtually every vertical allows us to rely on expertise and knowledge and not just a template or pale imitation of what worked somewhere else.
Established in 1990, Accu-Tel began as a small answering service, serving businesses and professionals within the greater Toronto area. Since then we have grown into a full line call centre providing product and information services to the North American market.Our rapid growth has been fueled by our commitment to excellence and achieved by considering ourselves an extension of our client's businesses. We are constantly evolving to fulfill our customer's needs.
Established in 1990, Accu-Tel began as a small answering service, serving businesses and professionals within the greater Toronto area. Since then we have grown into a full line call centre providing product and information services to the North American market.Our rapid growth has been fueled by our commitment to excellence and achieved by considering ourselves an extension of our client's businesses. We are constantly evolving to fulfill our customer's needs.Behind the scenes we have invested heavily in technology and training, keeping us in the forefront of the call centre industry. This enables us to provide our clients with a professional, seamless presence.Every client's account is customized to suit their needs and our customer service representatives are trained on each account for maximum results.
VASoft, A specialist Call Centre Software Development company. VASoft specializes in the development, implementation and training of Customer Service Environments. Speak to us today, for all your Inbound and Outbound telephony requirements, from new PBX solutions, to IVR, to Automated IVR (Inbound and Outbound) SMS integration and automation as well as email integration and automation. We can ensure your process are action seemly, transparently and automatically, allowing you, improved productivity, better data management, more statistical analysis all of which improve your bottom line figures. We offer competitive rates for Customer Service training and Consulting. Call us today.
At Trixinc, we provide cutting-edge digital services designed to help businesses grow smarter, operate more efficiently, and connect better with their customers. From startups to well-established companies, we empower small and medium enterprises across the globe with scalable and tailored solutions.