All we do is customer experience and call center consulting: strategic and tactical. Our call center and customer experience consultants have helped management in hundreds of call centers and organizations achieve – and exceed – their business goals. And now we stand ready to help your call center management team achieve their goals!We listen to you. We really get to know your business and your unique challenges and obstacles. We do not believe in a cookie cutter approach where one size is supposed to fit all. We do not sell the 'pyramid' the senior call center consultants you meet with are the ones who will work on your project. All of our call center consultants have 20+ years of experience and we do not employ a small army of twenty-somethings fresh out of school. Experience and exposure to thousands of call centers across virtually every vertical allows us to rely on expertise and knowledge and not just a template or pale imitation of what worked somewhere else.
At Trixinc, we provide cutting-edge digital services designed to help businesses grow smarter, operate more efficiently, and connect better with their customers. From startups to well-established companies, we empower small and medium enterprises across the globe with scalable and tailored solutions.
Founded in 1979, Marketing Resource Group (MRG) started as a political consulting firm, providing candidates for local, state, and national offices with strategic management of resources, message, and media.Since then, MRG has transformed into a comprehensive, full service communications firm, providing public relations, political campaign and public policy management, survey research, and crisis management services. Our mission is to provide our clients with clear, effective communication that motivates the public and influences policy.With more than 30 years of dedicated experience – representing corporate, association, nonprofit, political, and private clients – MRG has long been Michigan's premier communications and public affairs consulting firm.