Don was a founding Partner with Productivity Partners Inc. specializing in call center operation assessments , knowledge transfers , and performance enhancement programs.Prior to that , Don spent 15 years with Bell Canada as a Sr. Call Center Consultant.He is recognized as one of the leading call center consultants in Canada.He is an expert in the implementation of performance measurement and quality improvement systems for both large and small companies.With over 20 years of industry experience , Don has consistently helped his clients to design and implement customized programs to quickly facilitate change , positively effecting their bottom line.
NEW OPPORTUNITIES LEARNING CENTRE is a progressive Private Career College (under the Private Career Colleges Act, 2005) and a WSIB-approved provider utilizing the most up to date cutting edge training methodologies to help clients reach their goals, whether the goal is to start a new career, upgrade skills, enter or re-enter the workforce. Our centre is full service, addressing training needs in both vocational and non-vocational programs as well as specialized programs to address individual barriers and transitions, including learning disabilities and anxiety disorders.
Reduce barriers to finding and maintaining employment for motivated jobseekers through skills training, job development and employment supports.Creating community partnershipsEmpowering clients to identify their skills and interests Developing connections with employer Respecting clients' unique situations Delivering high quality services Being as flexible as possible in meeting clients' needs