Support: Key 2 provides a level of accountability and training to our staff that is far above other Canadian providers / carriers. Every customer is provided with a dedicated sales rep and all support team members stay assigned to their tickets from start to finish. This allows for a much more personal experience, ensures that our clients don't waste their time being switched and transferred from person to person, and produces efficient and effective resolution results. Network Availability & Billing Consolidation: At Key 2, we work hard to meet the ever-changing needs of each and every client. We not only have the ability to provide services from the majority of the telecommunications carriers in Canada, but we also can support multiple networks for sales and technical support from one point of contact and have the capability to provide consolidated invoicing for all services.
We deliver Reliable Broadband Services because we understand time is money. In fact, you'll spend more time on your business (and less time with IT) given that our state-of-the-art Fixed Wireless Network is engineered to 99.999% Availability, and monitored 24/7 by our Qualified Cisco Technicians. And if you need assistance anytime during your agreement, our technical support team and field technicians are available 24/7 for your convenience.You can feel confident that TeraGo is the Broadband Service Provider of choice for your business.
We have high standards. Our primary goal is to be the strongest, most infrastructurally sound Internet Service Provider in Canada. We put our years of experience to work for you every day, and are committed to providing 100% customer satisfaction to every client