Doctor Dan is a professional computer repair, and IT Support Company servicing Hamilton, Burlington, and the surrounding area. We offer full service tech support including virus removal, PC and MAC repair & upgrades, Screen repair and replacement, new computer setups & configurations.
I took a t440 to him that had problems (4 bleeps etc). They looked it over for free, told me the possible price, and fixed it. Also advised putting in a solid state HD which was a great idea. Im writing this a year later. They are honest, competent, friendly and professional. Answered all my qq. I will go back to them. In comparison a Westdale shop I phoned, before Dr. Dan, was so rude after I asked a couple of qq. about what they were going to do that I decided never to try the other shop.Read more
With over a decade of providing IT services to businesses, we understand the challenges faced by small and medium businesses and how they impact IT. We also understand the challenges faced by IT support providers to deliver consistent service at the level of quality expected by these businesses. The fundamental problem: small and medium businesses need access to the latest IT services to support their growth without the costs that come with fulltime IT departments. IT support providers need to create service models that enable their clients to grow, while being responsive, professional, proactive, and cost effective. Not an easy task.
We solve this problem in two ways. The first is through education, consulting, and clearly managing our Client’s risks and expectations through an industry-leading Service Level Agreement (SLA).