Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. With about 1100 customers in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 50+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. 'Altitude uCI' (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.
DM&T brings over 35 years developmentknowledgeto the table.Extensive field experience enables us to understand the scope, resources, and platformsrequired for implementing your projects.DM&T provides experienced, stable, resources for the managingof long term projects. Save money and ensurestable after sales support by engaing DM&Tas a specialised 'outsourced' IT department.