Microtrends Computing Services Inc. is a privately held Ontario Corporation incorporated in 1988. It originally began its business by offering consulting services for implementation of new technologies to small and medium scale insurance brokerages that were seeking various micro automation solutions.
BMC helps leading companies around the world put technology at the forefront of meaningful business change, improving the delivery and consumption of digital services. BMC delivers innovative IT management solutions that have enabled more than 20,000 customers to leverage complex technology into extraordinary business performance - increasing their agility and exceeding their expectations. BMC is committed to customer success. We serve tens of thousands of IT organizations around the world, from small and mid-market businesses to the Global 100.
At Upstream Works, we believe that the most efficient way of providing customer care is by providing service that resolves the customer's concern on the first contact. Our web based smart agent desktop provides a role tailored agent desktop that's 100% compatible with Cisco Finesse. It provides a true omnichannel view of every interaction, delivered in real time to your agents to improve customer service. It will simplify your agents' cluttered desktop and simplify your IT departments life.