Engelen Information Solutions is a Microsoft Partner specializing in Dynamics 365 Business Central ERP implementations for small to mid-sized chemical and life science organizations across Ontario. We combine hands-on operations experience with system expertise to build Business Central solutions that truly work — especially for regulated, traceability-driven environments. We help you streamline supply chain, inventory, warehousing, and production — delivering better traceability, higher efficiency through simplified processes, and real-time visibility for data-driven decisions. Each deployment is tailored to your workflows and includes data preparation and migration, local on-site support, and role-based training with custom videos.
With over a decade of providing IT services to businesses, we understand the challenges faced by small and medium businesses and how they impact IT. We also understand the challenges faced by IT support providers to deliver consistent service at the level of quality expected by these businesses. The fundamental problem: small and medium businesses need access to the latest IT services to support their growth without the costs that come with fulltime IT departments. IT support providers need to create service models that enable their clients to grow, while being responsive, professional, proactive, and cost effective. Not an easy task.
We solve this problem in two ways. The first is through education, consulting, and clearly managing our Client’s risks and expectations through an industry-leading Service Level Agreement (SLA).