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Was utterly impressed with my recent experience bringing my vehicle into Takaki Automotive for an e-test. Scheduling (and multiple rescheduling) of my appointment was dealt with effortlessly and with a smile by Hiroshi, the owner's son. I was made to feel like I had not inconvenienced anyone and that they would simply re-gig things to accommodate my changing schedule.
My actual appointment was a pleasant experience. I had the opportunity to sit in Takaki's welcoming wait room (where coffee, an aquarium, tv and decorations await) while enjoying my conversation with the friendly receptionist and other staff who would occasionaly venture by. Takaki's team is one big family - happy, respectful and very helpful with all my questions.
I am told Mr. Takaki sr himself is a caring man of many diverse talents. On this visit, the gentleman was busy outside, wielding a huge metal pick to chip ice from the walkway. I hope for the opportunity of chatting with him too, during my next visit.
The fee charged for today's visit was very reasonable; the information provided afterwards was helpful and there was no attempt to "upsell" or solicit additional work. I would highly recommend. this business.
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Honest mechanic, doesn't sell you anything you don't need. Quick, accommodating, (saw me the next day after I called and finished my job in an hour). I asked him to check a few other things for me as I bought my car used and he honestly said I didn't need to fix them.
Gained a customer today
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Excellent service. First iced them @4years ago. I knew nothing about them. Without even asking for my credit card, they offered me a loaner car as repair would take several days.
On my return to them on Wednesday of this week, with a big scratch on my brand new Venue, excellent service. They sympathized with my self caused scratch and offered to drive home. The repair was done as scheduled and once again, they picked me up. It’s definitely a family business. They always made me feel safe.
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This is one of the best garages around the OTTAWA area I have ever come across. These guys know their stuff, are honest about their assessments of what has to be done to your car, timely and cost effective. Call them first before trying anyone else.
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Scanner-Auto-Service near Ridgeview ON (816 Result(s))
6-3326 Limebank Rd, Gloucester, ON K1V 1H2
Refinishing, Competitive Rates, Mechanical Repairs, Autobody Repair
779 Gladstone Ave, Ottawa, ON K1R 6X6
Towing & Road Service, Tire Sales & Service, Steering & Suspension, Safety Inspections, Transmission, Tune Ups, Wheel Alignment, Used Car Sales, Undercoating, Repairs To Import Vehicles, Repairs To Domestic Vehicles, Electrical System, Computerized Engine Diagnostics, Brake & Muffler Replacement, Emission Repair Facility, Free Loaner Cars, Radiators, Oil Change, Fuel Injection, Air Conditioning Service
Lorelli Service Centre has been serving the Ottawa community for over 40 years with consistent professional service and quality automotive repair work. Our personalized assistance and technical expertise is reflected in our customer satisfaction and loyalty. Whatever your automotive needs, Lorelli Service Centre can help you meet them. Whether buying a used car or making the right repair and maintenance choices, our highly qualified staff is here for you. Call Lorelli Service Centre today and find out what good customer service is all about!
