We are proud to supply IT support for your business and to do so by providing exceptional old school customer service. When you call us, you get us! We are the outsourced Edmonton Managed IT Services & Cyber Security company that your business needs, because we supply IT Solutions that include: Software Licensing, Workstations and Server Hardware, IT Support and helpdesk services, Website and Email Hosting, Cloud backups and Hosted Virtual servers, VOIP phone systems, Managed Firewalls, as well as a full Cyber Security Suite to protect your network, computers, and servers, email and passwords.
Staying up to date on the latest and greatest technology solutions ensures our clients needs are met efficiently. We select trusted brands to partner with such as Intuit, Microsoft, Google, Lenovo, HP, WatchGuard, Veeam, 3CX and Cisco to name a few. We support all of our products and will make sure that all of our IT Service team is available to support your business when you need us.
When I signed up for this service, it was only for a year. I made that very clear with the sales rep I spoke with. They automatically renewed my "contract". I never signed a contract with them, so not sure how they did that. However, I have called YP 2 times to cancel this service. Each time they have told me it's been cancelled, yet the site remains up and I'm still getting billed because their claims department takes 10 weeks to do anything. It's been over an hour and I'm still waiting for Customer Service to pick up my call in attempts to cancel this service yet again. They are great for answering your call when you want to sign up, but fail miserably at the Customer Service end when trying to end your relationship with them.
We provide service and support 24 hours per day, seven days per week . Weekend and Emergency response is available. If you do not need full time IT staff, our Microsoft-certified technicians can act as IT staff for you!