Our mission is to provide the necessary tools to improve your level of service while maintaining quality & reducing operating costs. Our solutions do not DICTATE the way you do business, they HELP you do business.
At Upstream Works, we believe that the most efficient way of providing customer care is by providing service that resolves the customer's concern on the first contact. Our web based smart agent desktop provides a role tailored agent desktop that's 100% compatible with Cisco Finesse. It provides a true omnichannel view of every interaction, delivered in real time to your agents to improve customer service. It will simplify your agents' cluttered desktop and simplify your IT departments life.
The WaudWare. WaudWare is a software development company specializing in business software. As technology has taken great strides in recent years, WaudWare has remained committed to staying up to date with applications and methodologies. We also create customized business software that is specially designed to meet individual customer needs. We develop software for traditional P.C. networks, the Internet, Intranet, hand-held devices, and touch screens.
SIW is an advanced System Information for Windows tool that analyzes your computer and gathers detailed information about system properties and settings and displays it in an extremely comprehensible manner.