Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. With about 1100 customers in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 50+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. 'Altitude uCI' (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.
Cloud solutions and services deliver innovative solutions, allowing clients to embrace the technologies that stimulate their companies’ future growth. We build innovative IT infrastructure solution and support services, along with application and security services using both cloud and traditional technologies, combined with collective business, technical and industry expertise. From client engagement to technology implementation to service delivery, we give you access to our proficiency in advanced technologies and proven practices along the entire IT life cycle.