Thousands of customers worldwide trust Extracomm to streamline and secure their IBM Domino and Microsoft Exchange environments. Extracomm products include ExtraFax™, a robust fax product suite for IBM Domino and Microsoft Exchange, SecurTrac™, an award-winning auditing/security product for IBM Domino, SecurSearch™, a comprehensive eDiscovery solution for IBM Domino, ExtraTxt™, a reliable SMS-Text Messaging server and the Out of Office Manager™, for out of office notification management.
At Upstream Works, we believe that the most efficient way of providing customer care is by providing service that resolves the customer's concern on the first contact. Our web based smart agent desktop provides a role tailored agent desktop that's 100% compatible with Cisco Finesse. It provides a true omnichannel view of every interaction, delivered in real time to your agents to improve customer service. It will simplify your agents' cluttered desktop and simplify your IT departments life.
Keal has invested in information technology with a focus toward providing its clients with modern, proven and efficient brokerage solutions. With its seasoned team and solid expertise based on in-depth knowledge of the Insurance brokerage industry, Keal develops for the Canadian market numerous management tools, in both English and French, to optimize your financial performance, maximize time savings, and exceed your expectations.
MERA is a leading provider of outsourced software development services for ICT industry. we have built a solid basis for joint R&D projects with equipment manufacturers and solution vendors of all sizes around the world. The company deals with projects of any complexity from low-level development of firmware, drivers, etc.
Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. With about 1100 customers in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 50+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. 'Altitude uCI' (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.